Guest Agreement

We have developed approximately half of our one acre property. We have created a space where we chose not to densify, but provide a spacious living space for a small amount of guests, so that people may be able to enjoy their surroundings without feeling that they are crowded within the living spaces or the pool area. This provides plenty of space to enjoy privacy in private areas out of doors and lots of space in and around the pool.

We kindly ask you to respect the privacy of others while on the premises and read and be aware of house protocol.


Rooms will get a light cleaning 5 times a per week. Bath towels will be changed every 3 or 4 days, and bed linen changed once a week. Guests wanting full cleaning will be charged $25 usd per week. Please inform us if you need new towels or bed linen in the meantime. We ask that you not take our bath towels to the swimming pool or the beach. Towels for the beach and the pool are provided.


A One Bedroom Suite will accommodate no more than two Guests. A Two Bedroom Suite will accommodate no more than four Guests.


Please take note that we are a “smoke-free” facility. Smoking in Mexico in all public places, beaches, parks, restaurants, is now prohibited by law as of January 2023.


We kindly ask you to avoid any excessive noise between 9 pm and 9 am for the respect of other guests.


We kindly ask to have phone ringers on minimum and conduct all phone conversations in suites with doors closed or away from the property, so as not to disturb others.


Use; No jumping or diving into the pool. Pool is available from 9am to 10pm, swimming is done at own risk and life guard is not provided. If using sun tan lotion or sun block please shower off before pool use. Pool is ion purified and only a minute amount of chemicals are used. No alcohol to be consumed in or around the pool, unless in a plastic glass.


For the privacy of others, the suites pool and area is restricted to guests of the facility only, but facility guests may bring external guests to the beach bar, or beach chairs provided on front beach area


Personal Laundry may be done for $200 pesos per load, washed, dried, and folded. Ask Eileen or Marychuy.


We do not assume liability for personal belongings and items of value left in your room.


Check in is between 3 PM and 6 PM. Check out is at Noon. The room and property must be vacated by noon on the day of departure. If you are leaving later we can accommodate providing the room being vacated is not booked for incoming guests.


Please inform Villa Star of the Sea of any special health issues or medical concerns that the we would need to be made aware of to insure the health and safety of the guests’ stay.


Please inform us of any damaged items so that we can repair or exchange it. Damage may be charged to the guest. When a guest books, a $100 usd, refundable damage deposit will be collected at time of booking, and returned with in 24 hours of checkout.


Is not recommended but done at your own risk; Waves and an undertow maybe present.


Swimming is done with no Life Guards on duty; Please shower before pool use to remove sun tan lotion or sun block.


There are bicycles on the premises but we do not provide bicycle helmets. Bicycle riding is done at your own risk. There is an abundance of safe biking area on Playa del Coco and Isla Navidad. Cycling should be restricted to the local area and highway 200 should be avoided due to heavier vehicular traffic and higher speeds.


A 50 % deposit is required to secure a booking reservation, unless a deposit has been received, no booking has taken place.

Bookings are NON REFUNDABLE, but may be used at 75% (65 % at Christmas) of its value for a new booking within within the season. A missed reservation, or cancellation with less than 21 days of occupancy date will will result in loss of deposit.

A separate deposit of $100 usd, or Mexican peso equivalent, is require for your pet at the time of booking.


We do not accept pets between December and April for the respect of other guests during the high tourist season winter months, but we allow ONE small dog up to 9 kg between May and November on the property at one time. You must inform us at the time of reservation booking that you would like to bring your pet, as one dog is permitted on the premises at a time. Dogs must be leashed at all times, and may not be left alone or unattended in the suite. A refundable fee of $100 usd for the pet is required at the time of booking.

With respect to pet policy, a guest is required to clean up after their pet. If a pet has soiled or damaged in or around the property the pet fee will be forfeited. If a guest arrives for a reservation and did not prearrange that a dog was included in the reservation, the guest may be turned away and the booking deposit may be forfeited.

What you as a guest at Villa Star of the Sea can expect;

We are recognized as a desirable, safe destination for guests seeking the ultimate, adult only, in rest and relaxation, in a tropical ocean setting. Come and experience the Costalegre, Mexico just minutes from your destination  Airport, Manzanillo Costalegre International Airport (ZLO).

This agreement is not rigid UNLESS it needs to be. We endeavour to make your stay as enjoyable as possible.

Enjoy your stay!